Skip to Main Navigation Skip to Content

Who We’ve Served

Centretown Community Health Centre, Ottawa

Building Leadership Capacity

4Forward researched, designed, wrote, and facilitated leadership development workshops for the leaders and managers of three community health centres in the Ottawa area. These workshops employ adult learning principles to reinforce key concepts in strategy, communication, conflict management, change management and performance management, among other topics. A combination of lecture, group discussion, role play, and other teaching methods ensured participants with different learning styles engaged with and retained the content.

Leadership topics include:
Ethical Guidelines
Feedback and Innovation
Building Teams and Culture
Coaching, Developing, and Inspiring Staff
Diplomacy and Managing Conflict
Effective Decision Making

Financial Management topics included:
Developing a Long-Term Financial Strategy
Preparing Operating and Capital Budgets

I’m very happy to say that 4Forward delivered beyond our expectations at all points of the project. They engaged in a thorough research process for the content of the product and ensured that the information provided in the workbook was on message, relevant and accurate. "

— Christopher Sloan, Former Integration Officer

Citizenship & Immigration Canada