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Who We’ve Served

Centretown Community Health Centre, Ottawa

Building Leadership Capacity

4Forward researched, designed, wrote, and facilitated leadership development workshops for the leaders and managers of three community health centres in the Ottawa area. These workshops employ adult learning principles to reinforce key concepts in strategy, communication, conflict management, change management and performance management, among other topics. A combination of lecture, group discussion, role play, and other teaching methods ensured participants with different learning styles engaged with and retained the content.

Leadership topics include:
Ethical Guidelines
Feedback and Innovation
Building Teams and Culture
Coaching, Developing, and Inspiring Staff
Diplomacy and Managing Conflict
Effective Decision Making

Financial Management topics included:
Developing a Long-Term Financial Strategy
Preparing Operating and Capital Budgets

Working with David Luke and the team at 4Forward was a great experience. David and his team not only produced high quality deliverables, often times their team was one step ahead of me in knowing what my needs were for the project. The 4Forward team was a pleasure to work with and I highly recommend them for both the quality of the resources and the instructional design of their workshops and learning modules."

— Jen Stuart

StepUp BC