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Who We’ve Served

Somerset West Community Health Centre, Ottawa

Building Leadership Capacity

4Forward researched, designed, wrote, and facilitated leadership development workshops for the leaders and managers of three community health centres in the Ottawa area. These workshops employ adult learning principles to reinforce key concepts in strategy, communication, conflict management, change management and performance management, among other topics. A combination of lecture, group discussion, role play, and other teaching methods ensured participants with different learning styles engaged with and retained the content.

Leadership topics include:
Ethical Guidelines
Feedback and Innovation
Building Teams and Culture
Coaching, Developing, and Inspiring Staff
Diplomacy and Managing Conflict
Effective Decision Making

Financial Management topics included:
Developing a Long-Term Financial Strategy
Preparing Operating and Capital Budgets

Contract Dates:

March 2015 - February 2015

Sector(s):

Community & Social Services

Healthcare

Topic(s):

Change Management

Coaching

Collaboration

Communication

Conflict Management

Leadership Development

Management Development

Performance Management

I’m very happy to say that 4Forward - known then as FocusFit Multimedia Learning - delivered beyond our expectations at all points of the project. Their planning was superb: they brought expert knowledge and advice to the project team’s Advisory Committee. They engaged in a thorough research process for the content of the product and ensured that the information provided in the workbook was on message, relevant and accurate. "

— Christopher Sloan

Citizenship & Immigration Canada