Somerset West Community Health Centre, Ottawa
Building Leadership Capacity
4Forward researched, designed, wrote, and facilitated leadership development workshops for the leaders and managers of three community health centres in the Ottawa area. These workshops employ adult learning principles to reinforce key concepts in strategy, communication, conflict management, change management and performance management, among other topics. A combination of lecture, group discussion, role play, and other teaching methods ensured participants with different learning styles engaged with and retained the content.
Leadership topics include:
Ethical Guidelines
Feedback and Innovation
Building Teams and Culture
Coaching, Developing, and Inspiring Staff
Diplomacy and Managing Conflict
Effective Decision Making
Financial Management topics included:
Developing a Long-Term Financial Strategy
Preparing Operating and Capital Budgets