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Who We’ve Served

Somerset West Community Health Centre, Ottawa

Building Leadership Capacity

4Forward researched, designed, wrote, and facilitated leadership development workshops for the leaders and managers of three community health centres in the Ottawa area. These workshops employ adult learning principles to reinforce key concepts in strategy, communication, conflict management, change management and performance management, among other topics. A combination of lecture, group discussion, role play, and other teaching methods ensured participants with different learning styles engaged with and retained the content.

Leadership topics include:
Ethical Guidelines
Feedback and Innovation
Building Teams and Culture
Coaching, Developing, and Inspiring Staff
Diplomacy and Managing Conflict
Effective Decision Making

Financial Management topics included:
Developing a Long-Term Financial Strategy
Preparing Operating and Capital Budgets

Contract Dates:

March 2015 - February 2015

Sector(s):

Community & Social Services

Healthcare

Topic(s):

Change Management

Coaching

Collaboration

Communication

Conflict Management

Leadership Development

Management Development

Performance Management

4Forward brought a level of clarity that we had not previously seen from other firms. They didn’t bombard us with education jargon or complicated training models to follow – just a clear plan for what we needed to do, and how they would help us get there."

— Craig MacDonald, Business Development Strategist

Canadian Tourism HR Council